Get support

Firefox offers several ways to get help and report issues. Organizations can contact enterprise support for technical assistance or explore the support.mozilla.org (SUMO) knowledge base for common solutions.

Firefox Professional Support

Mozilla provides professional support options for organizations that rely on Firefox. Firefox Professional Support is a dedicated offering for teams who need private issue triage and escalation, defined response times, custom development options, and close collaboration with Mozilla's engineering and product teams.

If these levels of support are interesting for your organization, fill in the support inquiry form and we'll get back to you with more information.

Help resources

The following resources are available to get support deploying Firefox:

support.mozilla.org (SUMO)Explore the SUMO knowledgebase for answers to common questions.

Contact supportContact the team for technical support.

BugzillaBugzilla is Mozilla's bug tracking system. Browser bugs can be reported here.